Job Details

Executive Assistant / Special Projects Manager

The Executive Assistant / Special Projects Manager serves as a strategic administrative partner to the CEO, President of Restaurants, Director of Real Estate & Development, and COO. This role goes beyond traditional executive support by providing critical organizational, reporting, and project management support to senior leaders responsible for restaurant operations and growth. The ideal candidate understands how restaurants operate and can anticipate the type of information, reporting, follow-up, and coordination senior operations leaders need to run a multi-unit restaurant portfolio effectively. This role ensures that priorities, initiatives, and operational projects stay organized, on track, and supported with the right data and communication. This position is best suited for someone with hospitality or restaurant experience who excels at organization, communication, and follow-through, and who enjoys being the behind-the-scenes force that keeps leadership focused and effective.

Top-notch Benefits:

• Competitive salary in the range of $90,000-$100,000 annually depending on experience.
• Benefits including vacation pay, medical, dental and vision insurance
• Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more!
• Company dining package with allotted spending amount each month
• Variety of Supplemental Benefit Plans for life's unknowns
• 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
• Employer paid life Insurance throughout the length of employment
• Paid/Floating holidays for 5 major holidays
• Education Assistance Program (EdAP) for hospitality related education growth
• Employee Assistance Program (EAP) to assist with work life balance
• Management Referral Program with up to a $4,000 payout for qualifying management positions

Essential Job Duties:

Operations & Leadership Support

• Provide administrative and project support to senior leaders overseeing restaurant operations, food & beverage, and facilities
• Track operational initiatives, action items, and follow-ups coming out of leadership meetings
• Assist in organizing and distributing operational reports, performance summaries, and supporting data for executive review
• Anticipate the informational needs of operations leaders and proactively prepare materials and summaries
• Serve as a coordination point between restaurant leadership, support center departments, and executives
• Help ensure consistency, organization, and follow-through across multi-unit operational priorities

Calendar Management:

• Manage the CEO's calendar by scheduling meetings, appointments, and events, considering priorities and ensuring efficient use of time
• Manage the calendars of the President of Restaurants, and VP of Food & Beverage as needed

Communication and Correspondence:

• Draft and review emails, memos, and other communication on behalf of the Executive team to internal and external contacts
• Work with Executive team in updating quarterly goals and objectives and scheduling quarterly reviews

Company Events:

• Charity Events - Coordinate payment and attendance to various charity events, including golf tournaments. Organize table lists for events
• Organize various company events throughout the year

Meeting Support:

• Capture and track action items from operational and executive meetings and ensure timely follow-up
• Prepare operational summaries, reports, and supporting materials for leadership review
• Prepare agendas, presentations, and materials for meetings, ensuring the CEO is well-prepared and equipped with relevant information
• Board Meeting (quarterly) - Prepare Board packet and coordinate distribution with Board members. Set up conference room and order food for all board meetings
• Plan and execute projects, including but not limited to conferences and meetings

Project & Information Management

• Organize and maintain operational documents, reports, contracts, and resources for all restaurant locations
• Track timelines and progress of operational, facilities, and F&B initiatives across multiple properties
• Maintain visibility into restaurant-level projects and ensure leaders have accurate, up-to-date information
• Organize and maintain confidential files, documents, and records related to the Executive teams' responsibilities and initiatives
• Manage records storage inventory
• Manage various systems and contracts for all restaurants and support center
• Build and maintain relationships with key stakeholders, both internal and external, on behalf of the CEO
• Create project timelines and budgets, and track progress against them
• Manage special projects and initiatives as directed

Property Management:

• Coordinate with maintenance teams to ensure properties are well-maintained and compliant with regulations
• Support the CEO and Director of Development in property acquisition and lease agreements
• Assist in tracking property-related financials, including budgets, invoices, and payments
• Support Center management

Qualifications, Skills and Abilities:

• 3+ years of experience in restaurant, hospitality, or food & beverage management with demonstrated proficiency in interpreting and managing profit and loss statements
• Experience supporting restaurant operations, multi-unit leadership, or hospitality teams is highly desirable
• Strong understanding of how restaurants function at the unit and multi-unit level (operations, F&B, facilities, guest experience)
• Exceptional organizational and project tracking skills
• Advanced proficiency in Excel and comfort working with operational and performance data
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and ensure consistent follow-through
• High level of discretion and professionalism when working with executive leadership