Job Details

SHI is seeking a Dispatcher to join the Modern Workplace Services team, handling service requests, ticket creation, and dispatching field technicians for IT and POS repairs. This remote, work-from-home role supports a 24/7 operation and requires strong communication and scheduling skills.

You will interact with SHI colleagues and customers via phone, Teams, and email, ensuring timely service delivery and proper ticket updates. Flexibility for evenings, weekends, and on-call hours is essential.