Job Details

TIMEPROOFUSA is looking for a Confirming Dispatcher to support our scheduling and sales operations. This role is responsible for confirming customer appointments, managing the dispatch board, and keeping sales representatives' calendars full.We're looking for someone who is fast, organized, customer-focused, and comfortable managing multiple priorities in a high-volume environment.What's In It for YouFull Benefits Package --- Medical, Dental, Vision, 401k and PTOPaid training and mentorship from industry-leading expertsHigh-energy, supportive team culture built on integrity, recognition, and funWhat You'll Be DoingContact customers to confirm appointmentsMonitor and manage the dispatch/scheduling boardUpdate and move leads and appointments throughout the systemReschedule appointments to maximize sales representatives' calendarsCommunicate appointment times and changes to customersMake a high volume of customer calls while maintaining professionalismProcess information quickly and accuratelyManage multiple tasks and priorities simultaneouslyWork closely with the sales team to maximize appointment opportunitiesMaintain accurate customer and appointment information in the CRMWhat We're Looking ForServiceTitan experience requiredFive9 experience is a strong plusStrong customer service and communication skillsOutgoing, friendly, and professional personalityComfortable making a high volume of customer callsAble to work quickly and make scheduling decisions in a fast-paced environmentStrong multitasking and organizational skillsEmpathetic and customer-focusedComfortable learning and communicating company products and servicesConfident, proactive, and accountableAbout UsTIMEPROOFUSA is redefining the future of roofing. With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.Our core values—People First, Innovation, Customer Obsession, Integrity & Craftsmanship, and Profit Fuels Our Future—aren't just words on a wall. They drive how we build, lead, and win together.If you're the kind of person who thrives on challenge, takes pride in excellence, and wants to be part of a team that's changing the industry, this is your moment.#J-18808-Ljbffr