Job Details

Schedule: Monday - Friday, 8am-5pm

Location: 24422 Avenida De La Carlota, Ste 300, Laguna Hills, CA 92637

PRIMARY FUNCTION

Performs clerical duties and processes incoming and outgoing mail.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all the duties that may be assigned.

1. Processes and organizes all mail correspondence including sorting, batching, scanning, and assigning of all manual payment batches.

1. Obtains information from clearinghouse and/or payer websites, such as EFT/ERA, and uploads information into the practice management system.

1. Assists the RCM department operations' data entry needs in the practice management system.

1. Accepts and signs for incoming and outgoing mail and packages. Process postage for outgoing mail.

1. Processes and submits all supply orders for the RCM department.

QUALIFICATIONS

EDUCATION:

• High School Diploma or equivalent required.

• Experience may be commensurate with education.

EXPERIENCE:

• Minimum 1-3 years of experience required.

• Previous healthcare experience not required.

LICENSURE / CERTIFICATION

• Upon hire, and for the duration of the employment period, driver's license must be active and valid.

KNOWLEDGE, SKILLS, AND ABILITIES

• Proficient in Microsoft Office; working knowledge of systems (Outlook)

• Ability to communicate effectively and in writing.

• Ability to multi-task in a fast-paced environment

• Ability to prioritize work.

• Ability to work in a team environment or independently.

TYPICAL WORKING CONDITIONS

• Non-patient facing.

• May be either full time remote/telework or rotate working in the office and remote/telework.

• This job must be U.S. based.

• Indoor work

• Operating computer

• Reach outward.

• Manual Dexterity

• Reach above shoulder.

• Lift/Carry 21-50 lbs.

• Push/Pull 13-25 lbs.

• Sitting

• Walking

• Squat or kneel.

• Bending

OTHER PHYSICAL REQUIREMENTS

• Vision

• Sense of sound

• Sense of touch

• Ability to wear Personal Protective Equipment (PPE).

PERFORMANCE REQUIREMENTS

Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to be an accurate reflection of the general nature of level of the job.