Job Details

Order Processing Admin

Garden Grove

About Harbinger

Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger's best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.

About The Role

Harbinger Motors is looking for an Order Processing Admin to support our Distribution & Sales Planning team. This role is responsible for accurately processing and entering customer and dealer orders, coordinating templated email communications with internal and external stakeholders, and ensuring that all order-related paperwork is completed, accurate, and properly filed. This is a detail-oriented, process-driven role that keeps our order pipeline moving smoothly and our records audit-ready.

Key Responsibilities

• Process and enter incoming orders into internal systems accurately and in a timely manner
• Review order details for completeness and accuracy prior to entry; flag and resolve discrepancies
• Coordinate order-related email communications using established templates, ensuring the right stakeholders (dealers, upfitters, internal teams) are informed at each step
• Track order status and follow up proactively to keep orders moving through the pipeline
• Ensure all required order paperwork (contracts, confirmations, allocation and delivery documentation) is complete, correctly filed, and easy to retrieve
• Maintain organized, up-to-date digital filing systems in line with company recordkeeping standards
• Identify and escalate missing documentation or data gaps to the appropriate team member
• Support ad hoc reporting or data pulls related to order status and documentation

Qualifications

• 1+ years of experience in order processing, sales/administrative support, or a similar operations role
• Strong attention to detail and comfort working with structured data entry processes
• Proficiency with Google Workspace (Sheets, Docs, Gmail) and/or Microsoft Office
• Clear, professional written communication skills
• Ability to manage repetitive, high-volume tasks while maintaining accuracy
• Strong organizational skills and reliable follow-through on outstanding items
• Experience with CRM, ERP, or order management systems is a plus
• Experience in automotive, EV, or fleet/commercial vehicle industries is a plus but not required

What Success Looks Like

• Orders are entered accurately with minimal rework or correction
• Stakeholders receive timely, correctly templated communications at each stage of the order process
• Paperwork is complete and filed correctly, with nothing missing when audited or requested
• Distribution & Sales Planning team members can rely on this role to keep the administrative side of order processing running without close oversight

Key Benefits & Perks

Comprehensive Health, Dental & Vision (HDV) 100% employee covered Early-stage Stock Options Robust Retirement Savings (401k, HSA, FSA) Generous Paid Time Off (PTO) & Parental Leave Annual Vacation Bonus Wellness & Fertility Benefits Cell Phone Stipend Complimentary Meals & Stocked Kitchens

$23 - $27 USD

Equal Opportunity Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at info@harbingermotors.com.