Job Details

Public Safety Dispatcher II

Public Safety Dispatcher II: $5,927 - $7,204 monthly

We are not just a public safety agency we are a dynamic team of individuals who are passionate about making a positive impact on our community. We believe in fostering a work environment that blends professionalism with a spirit of camaraderie and fun. As a Corona Police Department Public Safety Dispatcher II, you will be at the forefront of ensuring public safety while enjoying a supportive and inclusive workplace that values your growth, well-being, and contributions. Join our cutting-edge team as a Police Dispatcher, where quick thinking, sharp judgment, and top-notch customer service are the name of the game. Be the unsung hero who keeps calm in the storm, making split-second decisions that save lives. If you are up for a thrilling career that combines problem-solving with teamwork and a touch of adrenaline, we want you on our team. Step up to the challenge and be part of the force that's shaping the future of public safety. Your journey starts here!

If you are passionate about public safety and a hard worker looking to join a fun and "relaxed" working environment this is the perfect position for you. Unlike most positions our dispatchers get to enjoy casual dress attire have a stocked snack bar 24/7 and can enjoy massage chairs during their breaks. We work hard to ensure mental and physical wellness within our department. Furthermore, dispatchers qualify for additional pay incentives such as time and one-half for all holidays worked plus receiving pay for 10 hours in lieu of the holiday. Dispatchers working overtime shall receive either pay or compensatory time off (CTO).

Candidates must be available to work assigned and rotating shift and extended hours, including weekends and holidays.

To be considered for this position you MUST:

• Actively be working in a dispatch capacity 40 wpm or more (test must be taken within 1 year from application date) online testing agencies accepted.
• Possess a POST Basic Public Safety Dispatch Certificate attach to your application. Candidates who do not meet these 3 requirements will be disqualified from consideration and are recommended to apply for the Public Safety Dispatcher I/II- Entry Level.

Knowledge & Education

• Completion of the twelfth (12th) grade or equivalent.
• Knowledge of operations and services of a comprehensive municipal law enforcement agency and the dispatch function. Including methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.
• Familiar with principles, practices, methods, techniques, and terminology used in public safety dispatching, including computer aided dispatch and related emergency systems.

Skills/Abilities

• Ability to assess and prioritize emergency situations while remaining calm and using sound, independent judgment.
• Dispatch appropriate response units for a diverse range of emergency situations.
• Quickly and accurately disseminate information.
• Effectively communicate with upset and irate callers; obtain necessary information from individuals in stressful or emergency situations.
• Compile and summarize information to prepare accurate, clear, and concise reports.
• Memorize codes, names, street locations, and other information.
• Read and interpret maps and other pertinent documentation.
• Within established parameters, make independent decisions that affect the safety of public safety personnel, citizens, and property.
• Learn and effectively utilize various law enforcement software programs to retrieve or record information quickly and accurately.
• Learn and apply a wide variety of classification codes and computer commands and standard broadcasting procedures and rules.
• Operate a computerized dispatch system, and radio and telecommunications systems quickly and accurately.
• Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.

Experience

• Actively working as a Public Safety Dispatcher.
• Possession of a P.O.S.T. Basic Public Safety Dispatch Certificate. Certificate must be attached to your application.
• Possession of or ability to obtain a valid CLETS Certification, to be maintained throughout employment.
• Level II: One (1) year of increasingly responsible public safety dispatch experience as a Public Safety Dispatcher I with the City of Corona or in a capacity comparable to Public Safety Dispatcher I with the City of Corona and successful completion of a training program.

Characteristics

• Integrity- Being truthful and ethical in what we do, what we say, and what we say we do in both our personal and professional lives.
• Respect- We are committed to our profession and will always respect one another and the community that we serve.
• Inclusion- We are not just diverse; we are welcoming to all.
• Teamwork- When we work together to achieve our mission, the department and community will grow stronger. Together, we are better.
• Innovation- We provide modern police services and are committed to always improve our organizational practices.

This position is FLSA Non-Exempt eligible for overtime compensation.

Application Process This recruitment will be opened on a continuous basis. Candidates are encouraged to apply immediately as this recruitment may close at any time. You will not be able to submit an application for this position once the recruitment closes. The selected candidates will undergo a thorough background investigation, psychological exam, and medical exam with the Corona Police Department. Background investigation will include but is not limited to the following:

• No felony conviction(s).
• Submit to a fingerprint and criminal history check - State and Federal Bureaus.
• Good moral character as determined by a thorough background investigation.
• United States high school graduate, GED, or equivalent.
• No conviction(s) of a serious offense, or numerous convictions of minor offenses.
• Submit to a polygraph examination.
• Successfully pass a medical and psychological examination.
• Credit history check, if established, must be satisfactory.

Benefits

CORONA PUBLIC SERVICE EMPLOYEES ASSOCIATION CITY PAID BENEFITS*

For a complete explanation of benefits, benefit eligibility and restrictions; please refer to the current Corona Public Service Employees Association, Memorandum of Understanding. Any information contained herein that may conflict with the provisions of the Corona Public Service Employees Association MOU, the MOU shall prevail.

RETIREMENT: Employees are covered by the California Public Employees' Retirement System (CalPERS). The City does not participate in Social Security and the City pays the employees mandatory contribution to the Medicare Program. The City offers two retirement formulas based on the employee's current CalPERS membership status.

ANNUAL LEAVE & HOLIDAYS: Annual Leave During Initial Probation : Probationary employees employed less than one full year shall accrue Probationary Sick Leave at one-half the rate of a 1-5 year full time regular employee (3.23 hours) per pay period. During the first six months, such leave may be used for sick leave, only. Such accrued time may be used for employee or family illness or medical reasons. After six (6) months, an employee may request up to one week of "Advanced Annual Leave" for vacation purposes with the permission of his or her supervisor. Under extenuating circumstances and with Department Head approval, this leave can be used prior to six months of employment. When the employee completes one year of service, the Annual Leave accrued as Probationary Sick Leave will be converted to regular Annual Leave for a total of 168 hours. Years of Service With the City Each Pay Period Annual Totals 1-5 6.46 168 Hours 6-8 7.08 184 Hours 9-15 8.00 208 Hours 16+ 9.54 248 Hours Holiday Leave hours earned during the first year of employment are available to be used for any purpose. There are 13 (10 hour) paid holidays (130 hours) per calendar year.

ANNUAL LEAVE BUYBACK : Eligible employees may "buy back" a maximum of 160 hours of annual leave once each year.

MEDICAL INSURANCE : The City currently offers a variety of HMO plans as well as several PPO plans through CalPERS. For plan information, click the link below. Health Plan Information The City provides a Medical Allowance to Members to be used for the purpose of purchasing mandatory health coverage offered through PEMHCA for the Member and his or her eligible dependents. The Medical Allowance shall consist of the following: