Job Details

Security Cast Member

Would you like to join a team dedicated to providing a safe, welcoming, and secure environment at the Disneyland® Resort? Our Security Cast Members are highly visible and play a key role in ensuring the safety of all Guests and Cast Members across our parks and hotels. This role focuses on using strong communication and conflict-resolution skills while delivering exceptional Guest Service.

Responsibilities:

At the Disneyland® Resort, we take pride in protecting the Magic in onstage and backstage locations. You will be well-trained, joining a cohesive team providing 24/7 protection for fellow Cast Members and guests all across the resort.

• Demonstrate safety as a primary focus
• Exhibit outstanding guest service skills
• Demonstrate integrity and professionalism
• Respond to critical incidents including emergencies, evacuations, company policy violations, and work with law enforcement
• Act as a visible, engaged presence to deter undesirable behaviors while promoting a safe and welcoming environment
• Assist with guests who may be intoxicated or experiencing distress
• Able to perform hotel evacuation procedures
• Operate automatic and manual vehicle deterrent systems such as bollards
• Ensure authorized personnel enter on site using a computer to verify approved access
• Apply specialized training and methodologies to identify potential indicators of unusual and suspicious conduct
• Maintain continuous, positive engagement with guests, cast members, vendors, and operating participants
• Maintain situational awareness at all times
• Perform bag checks and other inspections to verify no unauthorized items enter or leave property
• Work with operating participants and understand various service standards of the hospitality industry

Basic Qualifications:

• You must be at least 18 years of age to be considered for this role
• Strong communication skills
• Possess a current California Driver License with no moving violations for the past twelve (12) months
• Must meet the physical demands, including but not limited to: prolonged standing for two to three hours at a time
• Constant standing and walking
• Constant use of hands
• Comfort using a radio/earpiece throughout the shift
• Comfort working in large crowds and high-energy environments
• Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
• Full availability for three (3) weeks of training

Preferred Qualifications:

• Bilingual preferred
• Previous security, law enforcement, military, or related public safety experience
• Previous security responsibilities for a multi-site campus facility (either corporate or college setting)
• Full availability for any shift, seven (7) days per week, which includes nights, weekends, 3rd shift, and holidays is preferred

Additional Information:

Our theme parks and resort hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles. The pay rate for this role in California is $23.40 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: