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Admissions Assistant/ Front Desk Support

  2026-07-14     Alta Gardens Care Center     Garden Grove,CA  
Description:

Admissions Assistant/ Front Desk Support

Are you looking for your new career? We are now hiring an Admissions Assistant/ Front Desk Support to be the newest member of our awesome team!

Now Hiring for:

Salary Range: $16.90-$22.00 per hour.

Are you ready to contribute to a team, committed to excellent customer service and dedicated to each individual's unique talent?

If yes, how you will contribute to the team:

As an Admissions Assistant/ Front Desk Support, you will work in coordination with Business Development function to attract suitable candidates for admission and integrate them seamlessly into the system. You will establish and maintain a constant working relationship with all potential referral sources, conduct tours and pre-admission interviews with prospective resident/responsible party and explain all facility services.

Our Admission Assistant/ Front Desk Support receives and reviews all inquiries regarding facility admissions via telephone, email, fax and in person. Extracts information from referral and completes information sheet for team review. He/she will also review admissions for suitability with Administrator, Director of Nursing and Business Office Manager, as appropriate, for admissions decision.

Receive and distribute mail, deliveries, and packages.

Collaborate with other departments to ensure smooth daily operations

Perform other administrative and front desk duties as assigned.

Schedule transportation for Residents' appointment.

This is a full-time position with a regular schedule of Monday through Friday, 10:00 AM to 6:30 PM.

Must haves:

  • 2-4 years related experience in a long-term care or a skilled nursing environment
  • Understanding of healthcare reimbursement programs
  • Must have valid driver's license and clear DMV record, and be insurable under Company's insurance policy
  • Compassion toward residents and their families
  • Must be knowledgeable of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long-term care

Nice to have:

  • Bachelor's degree from accredited college with specialization in marketing, communications or equivalent
  • 1-2 years of Customer Service / Receptionist experience
  • Strong background in skilled nursing care

We believe in cultivating a family culture and thrives on person-centered care. While building a positive culture focused on a shared vision, trust, communication and collaboration, our mission is to provide compassionate, quality care that focuses on the unique needs of our residents and families.

We believe in:

  • Teamwork
  • Creativity
  • Respect
  • Appreciation
  • Honesty
  • Integrity

What makes us special?

  • Competitive Wages!
  • Great benefits – Medical, dental, and vision coverage
  • Growth Opportunities
  • Continuing Education / Training Opportunities
  • Referral Bonus Program

Equal Opportunity Employer

All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law.

Pay Transparency Statement

Compensation for roles varies depending on a wide array of factors including but not limited to the location, role, skill set and level of experience. As required by state or local law, we provide a reasonable pay scale to include the hourly or salary range that we reasonably expect to pay for roles, as stated above.

Preferred Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Dedicated: Devoted to a task or purpose with loyalty or integrity

High School or better.


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