Job Details

Operations Manager

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances, located in Santa Ana, CA. Operations Manager

Top Skills:

• Advanced Excel knowledge (data analysis, pivot tables, charts, VLOOKUPs)
• Logistics background
• Customer service background

Job Duties:

• Establish and manage relations with 3PL, Samsung entities, and the Customer
• Lead training and enrichment of department staff
• Develop and maintain daily/weekly/monthly reports and KPIs to ensure operational excellence
• Producing and distributing department reports to various groups/stakeholders within the Supply Chain network
• Provide the status of orders to various business units within Samsung
• Run daily Open Order and Goods Issued reports to identify shipping and in-transit status within the SAP system
• Track and resolve warehouse and carrier shipping errors
• Attention to detail and ability to identify process improvements and streamline existing processes
• Adaptability in a fast-paced environment with the ability to manage and prioritize multiple time-sensitive tasks
• Exercise judgment within defined practices and policies in the selection of methods and techniques for obtaining solutions
• Actively support team projects and effectively communicate with team members
• Ad hoc reporting/project Management

Qualifications:

• Bachelor's Degree in Supply Chain preferred or 5+ years' experience with 3PL warehousing, transportation, and account/order management
• Demonstrated ability to analyze information to identify, escalate, and make recommendations
• Strong interpersonal and communication skills, including written, verbal, and active listening
• Advanced Excel knowledge, including but not limited to Pivot tables, VLOOKUP, Macros, and other advanced formulas
• Advanced Microsoft Office (Outlook, PowerPoint, etc.)
• Microsoft Visio experience is a plus
• SAP and TMS experience required
• In-depth understanding of the logistics industry's standards and best practices
• Strong time management, organization, prioritization, and follow-up skills
• Ability to complete tasks and solve problems with limited guidance and direction
• Demonstrates a strong work ethic and ability to learn
• Excellent problem-solving, decision-making, and analytical skills
• Ability to support weekend, holidays, and overtime requirements as needed
• Ability to travel as needed

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, paid time off, and more!