Job Details

Store Manager

The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.

As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role:

• Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
• Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer.
• Creating and fostering a welcoming environment and sense of belonging in the Store.
• Ensuring that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities.
• Ensuring Team Members mirror the communities the Store serves.
• Ensuring a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
• Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
• Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Communicate company processes, policies, and directives to team members.
• Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems.
• Learn how to create a desirable work environment through promotions, recognition, and empowerment.
• Problem solving and conflict resolution for both team members and customers.
• Learn sales and profit management accountable for achieving top and bottom line.
• Promote a safe and productive work environment
• Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.
• Learn the process of organizing merchandise resets to company specifications on a periodic basis.
• Implementing and sustaining merchandise presentation per company standards.
• Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance.
• Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
• Train to do periodic sales forecasting, payroll analysis and budget review.
• Train on documentation of team member evaluations and corrective action.
• Train on managing periodic price changes.
• Train on communicating inventory needs to buyers and distribution centers.
• Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
• Learn how to coordinate and conduct special sales events.
• Train to assist District Manager and other Store Managers in solving district issues and support operational needs.
• Community involvement.
• Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice".
• Learn how to address team member issues and concerns, working with HR team when necessary.
• Learn how to assess and develop team members for advancement within the organization.
• Train to be responsible for budgeting and sales forecasting.
• Learn how to be responsible for auditing store processes.

Required Qualifications:

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Supervisory experience preferred.
• Must be at least 18 years of age and possess a valid driver's license.
• Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred.

Preferred knowledge, skills or abilities:

• Must have valid driver's license if you drive for company business.
• Process information and merchandise through system and POS Register system.
• Read, write, and count to accurately complete all documentation.
• Freely access all areas of the store including selling floor, side lot, stock area, and register area.
• Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
• Move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
• Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
• Work a minimum of 52 hours per week.
• Stand and walk for long periods of time often up to four hours straight without a break.
• Travel to other store locations and to company functions.

Working Conditions:

• Normal office working conditions
• Physical Requirements: Standing (not walking) Sitting Walking Kneeling/Stooping/Bending Reaching overhead Driving a vehicle Lifting up to 50 pounds

Disclaimer: This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.