Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive Hourly Pay / Medical-Dental-Vision-Life / 401(k) matching - As a Patient Services Representative, you will: Manage a high volume of inbound and outbound calls to assist patients with scheduling appointments, updating personal information, and answering general inquiries; Act as the first point of contact for patients, providing exceptional customer service and maintaining a professional demeanor at all times; Utilize a variety of computer systems and databases to accurately document information and access patient records; Collaborate with healthcare providers and insurance companies to verify patient insurance coverage and obtain necessary authorizations; Demonstrate strong multitasking skills to efficiently handle various tasks, such as managing virtual queues and responding to emails; Prioritize and escalate urgent matters to ensure timely resolution and customer satisfaction. Hiring Immediately >>