Job Details

Ultimate Staffing - - Responsibilities: Handle a high volume of inbound calls and outbound dials to provide customer service to prospective students and colleagues; Receive and screen inbound calls and route to appropriate departments or individuals; take messages and forward; Perform data entry of personal information and assign CRM records to advisors based on rotation; Conduct outbound calls using a Telephone Auto Dialing System to web/affiliate inquiries; Schedule Info-Sessions and appointments for prospective students; monitor queues and manage inquiries