Job Details

Customer Service for a biomedical manufacturer / distributor located in the Irvine CA area. This is a full ON SITE position.

This is a Temporary to Hire opportunity. Hours 5:30 AM - 2:00 PM, Monday - Friday. Overtime may be possible, including Saturdays. Paying up to $27/hr, depending on experience. Company will complete a drug screen prior to start.

Duties:

• Order Entry of customer orders taken by phone or email or fax.
• Scan documents, as needed.
• Follow up with customers regarding any questions for clarification; order status; changes, etc.
• Develop and maintain a consistent customer database.

• Min 3 years Customer Service w/Order Entry experience in a fast-paced manufacturing environment.
• Accurate typing at 40 wpm.
• Excellent verbal and written communication skills.
• Strong attention to detail and detail-oriented.
• Experience processing RMA's (returned goods) would be a plus.
• Intermediate MS Word/Excel; Comfortable using Internet with ability to learn new software programs quickly.
• Experience with a CRM database system is desired, but will train (Company uses Sage).
• Ability to multi-task and manage assigned/special projects.
• Ability to lift to 15 lbs for a distance up to 300 ft.
• Maintain and file information for customer accounts and sales representatives.