Oversee daily operations including inventory control, shipping/receiving, and order fulfillment within a regulated medical device environment
Ensure inventory accuracy and traceability, including lot, serial, and UDI compliance across all transactions
Manage inventory planning and stock levels, including safety stock, purchase orders, and consignment inventory support to meet surgical demand
Lead warehouse operations, ensuring efficient processes and compliance with QMS, FDA (21 CFR Part 820), and internal procedures
Coordinate cross-functionally with Sales, Customer Service, Quality, and external partners to ensure timely product availability and issue resolution
Monitor and improve operational performance through KPIs (e.g., inventory accuracy, service levels, stockouts) and process improvements
Supervise and develop team members, including scheduling, training, and performance management
Support regulatory and quality requirements, including audits, CAPAs, returns (RMA), and recall readiness
Provide reporting and analytics on inventory, logistics, and operational performance to management
Support field operations, including inventory audits, loaner set management, and on-call coverage for inventory-related issues