Job Details

Top Skills:* Advanced excel knowledge (data analysis-pivot tables-charts-v-lookups)* Logistics background* Customer service backgroundJob Description:* Establish and manage relations with 3PL, Samsung entities, and Customer* Lead training and enrichment of department staff* Develop and maintain daily/weekly/monthly reports and KPIs to ensure operational excellence* Producing and distribution of department reports to various groups/stakeholders within the Supply Chain network* Provide status of orders to various business units within Samsung* Run daily Open Order and Goods Issued reports to identify shipping and in-transit status within SAP system* Track and resolve warehouse and carrier shipping errors* Attention to detail and ability to identify process improvements and streamline existing processes* Adaptability in a fast-paced environment with the ability to manage and prioritize multiple time-sensitive tasks* Exercise judgment within defined practices and policies in selection of methods and techniques for obtaining solutions* Actively support team projects and effectively communicate with team member* Ad hoc reporting/project ManagementQUALIFICATIONS* Bachelor's Degree in Supply Chain preferred or 5+ years' experience with 3PL warehousing, transportation and account/order managementPreferred Skills* Demonstrated ability to analyze information to identify, escalate and make recommendations* Strong interpersonal and communication skills including written, verbal, and active listening* Advanced Excel knowledge including but not limited to Pivot tables, VLOOKUP, Macros and other advanced formulas* Advanced Microsoft Office (Outlook, PowerPoint, etc.) Microsoft Visio experience a plus* SAP and TMS experience required* In depth understanding of logistics industry's standards and best practices* Strong time management, organization, prioritization and follow up skills* Ability to complete tasks and solve problems with limited guidance and direction* Demonstrates a strong work ethic and ability to learn* Excellent problem solving, decision making, and analytical skills* Ability to support weekend, holidays, and overtime requirements as needed* Ability to travel as needed