Job Details

Position Summary

Truly Pizza is seeking a friendly, organized, and detail-oriented Takeout Cashier to join our team. This position plays a key role in creating a seamless guest experience by managing takeout orders from start to finish. The ideal candidate thrives in a fast-paced environment, communicates clearly, and works efficiently with both front-of-house and kitchen teams.
Key Responsibilities

• Greet guests warmly in person and over the phone
• Accurately enter and process orders through our POS system (Toast)
• Manage and schedule takeout orders throughout the day to ensure timely fulfillment
• Coordinate and plan larger or future-dated orders
• Monitor and manage online ordering platforms, including DoorDash
• Communicate clearly and consistently with the kitchen and front-of-house team regarding order timing and modifications
• Confirm order accuracy before guests or delivery drivers depart
• Handle cash and credit card transactions responsibly
• Maintain cleanliness and organization of the takeout and cashier station

• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Ability to remain calm and efficient during high-volume service
• Basic computer proficiency and comfort learning POS systems (Toast experience preferred)
• Previous restaurant or cashier experience preferred, but not required
• Availability to work evenings, weekends, and holidays as needed

• Positive and team-oriented attitude
• Strong attention to detail
• Dependability and punctuality
• Ability to problem-solve in real time
• Professional phone etiquette

• Ability to stand for extended periods
• Ability to lift and carry up to 25 lbs
• Ability to move quickly and safely in a busy restaurant environment