American Family Care - - Responsibilities: Check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts; Register patients, update patient records, verify insurance accurately and timely, and check patients; Determine, collect, and process patient payments and address collection and billing issues; Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests; Balance daily patient charges (cash, check, credit cards) against system reports