US Department of Defense - San Diego Freeway - Responsibilities: Establish and manage user accounts and privilege levels; Troubleshoot hardware, software, network problems and coordinate with Communications Unit for resolution; Administer process for user requests for additional hardware/software; Investigate damaged/missing equipment and conduct inventories of equipment; Provide information management services including database design, data analysis, and information resource crosswalk; Accomplish risk analyses, accreditation, and certification packages; Make recommendations for system improvements