Marriott Hotels - 22701 Pelican Hill Road South - Responsibilities: Answer, record, and process all guest requests via telephone, email, chat, and mobile devices; Operate telephone switchboard, process wake-up calls, and connect and direct calls to appropriate extension; Log all guest requests or issues into computer and follow up to ensure resolution; Provide information about room features, property amenities, and local areas of interest; Assist guests with accessing internet and guestroom entertainment