Job Details

Include delivering superior business results through the effective management of a claims team and resolution of all claims activities. This position works within broad authority limits on assignments requiring a high degree of technical knowledge and is accountable for driving overall results, for ensuring exceptional customer service, and for implementing company initiatives. This position has a national scope. JOB DESCRIPTION:Essential Duties & Responsibilities:Performs a combination of duties in accordance with departmental guidelines:Leads the work activities of medium to high severity specialized Claims Professionals and/or Claims Managers and has full management responsibility for executing the Claims Leadership Playbook by setting and communicating expectations, providing direction and situational coaching, facilitating ongoing training and development, and managing employee performance. Contributes to organizational profitability by driving productivity, managing expenses, ens...Director, Claims, Practice, Dental, Customer Experience, Claims Manager, Business Services