Job Details

The Member Service Representative II will equally suport branch operations and the member call center. This position requires flexibility to adjust daily responsibilities to assist our members with their financial needs by providing first class service and demonstrating PostCity Financial Credit Unions Core Values: Convenience, First-Class Service, Integrity, and Community. Job Responsibilities:Assist members with teller transactions, account maintenance and inquiries regarding products and services. Actively cross-sell products and services to members to achieve or exceed established individual and branch sales goals. Cash handling and cash drawer balancing in an accurate and timely manner. Assist members with opening and closing accounts. Process routing file maintenance on member accounts. Process mail transactions and bad address tracking. Resolution of routine member inquiries, problems, or complaints. Trouble shoot and resolve member and internal inquiries in a timely manner. Re...Teller, Call Center, Member Service, Operations, Technology