Job Details

Position: Remote Telehealth Patient CoordinatorCompany OverviewJM Services and Consulting, LLC is a leading provider of telehealth services, offering a wide range of virtual healthcare solutions to patients across the country. We are dedicated to improving access to quality healthcare and are committed to making a positive impact on the lives of our patients.Job DescriptionWe are seeking a highly motivated and organized Remote Telehealth Patient Coordinator to join our growing team. As a Remote Telehealth Patient Coordinator, you will play a key role in facilitating virtual appointments between patients and healthcare providers. You will be responsible for managing the patient's journey from initial contact to appointment scheduling and follow-up care.Key ResponsibilitiesAct as the primary point of contact for patients seeking telehealth servicesRespond to patient inquiries and provide information about our servicesSchedule appointments for patients with healthcare providersCoordinate with healthcare providers to ensure timely and efficient delivery of telehealth servicesFollow up with patients to ensure satisfaction and address any concerns or issuesMaintain accurate and up-to-date patient records in our electronic health record systemCollaborate with other team members to improve processes and enhance the patient experienceStay current on telehealth industry trends and best practicesQualificationsHigh school diploma or equivalentPrevious experience in a healthcare or customer service role preferredExcellent communication and interpersonal skillsStrong organizational and time-management abilitiesProficiency in using electronic health record systemsComfortable working in a fast-paced and dynamic environmentAbility to work independently and as part of a teamReliable internet connection and home office setupContract DetailsThis is a full-time, remote position with flexible working hours. The successful candidate will be expected to work 40 hours per week, Monday through Friday. Compensation will be competitive and based on experience.If you are passionate about improving access to quality healthcare and have a strong customer service mindset, we encourage you to apply for this exciting opportunity. We are committed to creating a diverse and inclusive workplace and welcome applicants of all backgrounds. Thank you for your interest in JM Services and Consulting, LLC.#J-18808-Ljbffr