Allied Universal - - Responsibilities: Provide customer service to staff, patients, and visitors by following site-specific procedures, access guidelines, and emergency response activities within a healthcare location; Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting details and communicating with site contacts and/or first responders as needed; Conduct regular and random patrols throughout buildings, parking areas, entrances, and perimeter locations to identify unusual activity and security-related concerns; Monitor facility activity and report hazards, suspicious behavior, and policy violations while supporting a professional environment for daily operations; Assist with access control, visitor directions, and security-related requests while maintaining awareness of changing conditions across the location