Job Details

Allied Universal - - Responsibilities: Provide customer service to guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a hotel location.; Monitor front desk activity, manage visitor access, verify credentials as required, and document security-related incidents, requests, and/or unusual activity.; Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, escalating issues to site leadership and/or emergency services when appropriate.; Support hotel operations by maintaining a visible front desk presence, answering questions, providing directions, and helping to deter unauthorized access and/or disruptions.; Communicate with hotel staff, management, and Allied Universal personnel regarding security-related concerns, shift activity, and/or changes in post instructions.