Carmax - 9501 Research Drive - Responsibilities: Provide exceptional customer service and answer questions in a fast-paced environment; Process paperwork for retail/wholesale automobile sales, including titles, registrations, and reassignments, and audit completed paperwork; Manage multiple pay types, handle cash, deposits, and loss prevention; Mentor new Business Office Associates and train other store departments on processes; Answer multi-line phone system and perform clerical duties including data entry, filing, and reconciliation