Job Details

Work From Home - TX7711 Center AveSte 200Addison, TX 75001, USAWork From Home - TX7711 Center AveSte 200Addison, TX 75001, USAWork From Home - CA7711 Center AvenueSuite 200Huntington Beach, CA 92647, USAWork From Home - CA7711 Center AvenueSuite 200Huntington Beach, CA 92647, USAWork From Home - GA7711 Center AvenueSuite 200Huntington Beach, GA 92647, USAWork From Home - GA7711 Center AvenueSuite 200Huntington Beach, GA 92647, USAWork From Home - IN7711 Center AveSte 200Huntington Beach, IN 92647, USAWork From Home - IN7711 Center AveSte 200Huntington Beach, IN 92647, USAWork From Home - FL7711 Center AvenueSuite 200Huntington Beach, FL 92647, USAWork From Home - FL7711 Center AvenueSuite 200Huntington Beach, FL 92647, USAGenerous PTO plans, sick pay and health benefitsAnnual bonus based on employment standing*Work from home and hybrid model employmentCorporate Social Responsibility ProgramDiversity, Equity and Inclusion InitiativesConfie Hub and Discount Programs (Gym Membership)PurposeOwn the creation, sustainment, evaluation, and optimization of retail-focused sales and sales management tools, processes, and resources that increase conversion, shorten ramp, and improve customer experience while reducing costs and increasing revenueEstablish and maintain strong partnerships with sales employees at all levels of the organizationCollaborate with Sales Leadership to assess sales performance, evaluate processes, and support real-time business needsPartner with Confie support teams and key stakeholders to achieve project and organizational objectivesSupport Confie Retail by implementing, sustaining, evaluating, and optimizing the sales funnel; sales and servicing processes and skills; pre-underwriting; and frontline operational practicesManage and participate in retail-focused projects of varying scope, exercising independent judgment in process-related decisionsCreate, deliver, and maintain process documentation, standard operating procedures, and training resources to support frontline executionSupport the design, implementation, and optimization of differentiating sales and sales management toolsEvaluate and sustain the use of sales tools and resources to ensure continued organizational impact and alignment with evolving business needsParticipate in retail frontline selling/management activities and job shadowing to inform, evaluate, and optimize processesConduct regular sales observations over the phone and in-person to identify opportunities for improved performance and executionEstablish and track project outcomes, KPIs, ROI, program budgets, and personal performance goalsDocument, track, and manage project milestones and deliverables for all participating stakeholdersLead or support department-specific and enterprise-wide responsibilities, programs, and key initiativesMake autonomous, data-driven decisions to optimize revenue opportunities and reduce operational expensesCommunicate effectively and professionally across multiple channels, including email, chat, in-person meetings, and phoneQualifications and Education Requirements5 years of retail sales experience or related insurance industry experienceDemonstrated project management competence or≥ 2 years in a project management roleProficiency in Microsoft Office Suite professional productsStrong communication (written and spoken English) and change management skills; able to influence without authorityExceptional organizational and time management skillsComfortable conducting over the phone and/or field observations and translating findings into SOPs and trainingPreferred SkillsInsurance (P&C, personal lines, non-standard auto) or multi-location retail experienceBachelor's or Master's degree with a business orientationConversational written and spoken SpanishOther DutiesThis job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without noticeNoticeAs permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at employeerelations@confie.comQualifications Skills Behaviors :Motivations :Education Experience Licenses & Certifications Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr