Job Details

Duration:6 Months

Roles & Responsibilities

The main function is to maintain order management, order allocation and fulfillment, Back Order, communication with internal/external customers, and other responsibilities including not limited to ad hoc report, data analysis, projects involvement. The order management role will be reporting to GPCA CE order management.

Job Responsibilities:

• Receive and process customer orders through various channels
• Verify order details, including product specifications, quantities, and delivery requirements
• Ensure orders are entered into the system accurately and promptly
• Track orders from placement to delivery, ensuring timely fulfillment.
• Monitor order status and communicate updates to customers and internal teams.
• Resolve any discrepancies or issues related to orders.
• Address customer inquiries and concerns regarding orders, including changes, cancellations, or returns.
• Provide clear and accurate information about order status, shipping times, and delivery options.
• Build and maintain positive relationships with customers.

Qualifications & Experience

• Bachelor's degree in business management, economics, finance, accounting or relevant field required
• 0-2 years' experience required.
• Basic knowledge in order management systems and software a plus (e.g., ERP, CRM).

Skills

1) Order Management experience / 0-1 years

2) Data Analysis / 0-1 years

3) Customer communication experience / 0-1 years

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com

US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Name: Praveen Chary

Email: praveenc@ustechsolutions.com

Internal Id: 26-09919