Job Details

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

Benefits/Perks

• Full-time hours
• Competitive Wages
• Continuing education programs
• Making a difference in the lives of those dealing with medical illnesses and age-related complications
• Career Advancement
• Free education and training with QPath Career Pathways Program
  
  

Company Overview
Qualicare Homecare is looking for compassionate, caring, and reliable individuals to join our family as Scheduling Coordinator. Qualicare location offers home care services that focus on providing the best quality of life for our clients and peace of mind for their families.


Job Summary
The scheduling coordinator performs clerical functions to ensure the efficient processing of referred clients to Qualicare Family Home Care. She/he organizes and schedules referred clients and anticipates staffing requirements to effectively manage client volumes. The activities are conducted in accordance with the organization's policies and procedures; may be required to be on call after regular business hours as directed by the Administrator and/or Care Coordinator.

Responsibilities

• Effectively meets the needs of each client by scheduling the client with caregiving services
• Acts as an On Call caregiver as needed
• Monitors referral trends and anticipates increases/decreases
• Responds to client/employee inquiries immediately
• Ensures all relevant information is received either in written/verbal/electronic format
• Assists with tracking and validating client-related documentation
• Assesses client satisfaction
• Responds promptly to incidents/complaints/compliments, documenting completely and relaying information to Care Coordinator immediately

Qualifications

• Experience in the healthcare field
• Knowledgeable in all Windows applications
• Experience with scheduling software is an added benefit
• Strong customer service skills
• High attention to detail
• Strong problem-solving skills