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Senior Customer Support Specialist

  2026-04-24     Rexel USA     Anaheim,CA  
Description:


Rexel USA - - Responsibilities: Manage all aspects of high profile/complex projects that require a high level of product knowledge; Communicate to the customer, expedite OS&Ds (over, short & damaged) and resolve customer issues promptly; Read through all Purchase Orders to get an understanding of requirements and makes sure terms and conditions are correct; Coordinate with vendors, customers and sales teams on pricing, order placement, claims and returned goods, and account management to ensure we are meeting customer expectations; Expedite backorders to maximize fill rates and customer satisfaction


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