Job Details

A company is looking for a Product Support Apprentice.Key ResponsibilitiesSupport technology onboarding for new hires and offboarding for terminated employeesCollaborate with specialists to improve messaging consistency and efficiency of resolutionParticipate in the product support learning academy and complete administrative requestsRequired QualificationsPursuing an Associate/Undergraduate degree in a related field or continuing education in technologyCustomer support experience preferredIntermediate knowledge of Microsoft Office (Word, Excel, Outlook)Basic knowledge in SQL/SOQL or willingness to learnWillingness and ability to learn new technology products