Job Details

A company is looking for a Pharmacy Outreach Specialist.Key ResponsibilitiesConduct high-volume outbound and inbound calls with patients, providers, and pharmacies to promote medication adherenceCollaborate with patients to identify and remove barriers to medication adherence and coordinate with medical providers or pharmacies for prescription refillsIdentify opportunities for process improvement and participate in training to enhance pharmacy workflows and quality metricsRequired QualificationsHigh School DiplomaMinimum 1 year of experience in a call center environment providing patient outreachAbility to work any shift between 8 AM - 7 PM EST, with potential evening and Saturday coverageProficient with call center platforms and electronic health records (EHR) platformsMust have access to reliable high-speed internet connection