Job Details

Case Manager Tax Resolution

Guardian Tax is seeking an experienced Tax Resolution Case Manager who can confidently manage cases, support clients, and keep workflows moving efficientlyall while contributing to a positive, team-focused office environment. If you enjoy being the steady, knowledgeable point of contact clients rely on, you'll love it here.

This is a fast-paced, in-office position where your expertise is valued, your input matters, and your performance is recognized.

Why Join Guardian Tax?

• Make a Real Difference Help clients navigate complex tax issues and reach meaningful resolutions
• Positive, High-Energy Culture Collaborative team environment with music, celebrations, and weekly team lunches
• Career Growth Opportunities Ongoing training, leadership support, and clear advancement paths
• Team-Oriented Workplace Work closely with enrolled agents, compliance teams, and leadership
• Competitive Compensation & Benefits Hourly pay, performance bonuses, and full medical, dental, and vision coverage

Key Responsibilities

• Manage a full caseload of tax resolution clients from onboarding through completion
• Communicate clearly with clients, providing updates and setting expectations
• Collaborate with enrolled agents and internal departments to advance cases
• Maintain organization in a high-volume, deadline-driven environment
• Achieve monthly resolution goals while delivering excellent client service

What We're Looking For

• Prior experience in tax resolution case management
• Strong communication skills with the ability to simplify complex information
• Highly organized with strong attention to detail
• Comfortable working in CRM systems and technology-driven workflows
• A dependable team player who brings professionalism, confidence, and accountability

Position Details

• Location: Irvine, CA (in-office only)
• Schedule: MondayFriday, 8:00 AM 5:00 PM
• Compensation: Competitive hourly rate + performance bonuses
• Benefits: Medical, dental, vision, and additional company perks

Apply Today

If you're an experienced tax resolution professional looking for a role where your skills are appreciated and your growth is supported, we'd love to hear from you.

Apply nowthis position is actively hiring and moving quickly.