Job Details

If you are looking for a challenging and exciting opportunity- then look no further! A highly rewarding Team Member Relations opportunity awaits you at Clearwater Living.

The Team Member Relations Specialist is a key member of the Clearwater HR team in promoting the company's positive team member relations environment to maintain an issue free work environment.

Clearwater Living associates enjoy great benefits:

• Competitive salary range of $90-100k/year
• Comprehensive health, dental, and vision insurance plan
• 401(k) + generous company match
• Paid vacation and sick leave
• Exciting opportunities for professional growth and development
• Dynamic and fast paced environment
• Culture of people first and service always

• Provides consultation to all team members regarding HR and Team Member Relations matters that could range from investigations/dispute resolution to the interpretation of human resources related community policy and procedures. Consultation may be via phone, email, video conference or in person.
• Using knowledge of HR best practices, designs and supports: policies, practices and programs that enhance team member engagement, reduce turnover and create a great place to work for all team members.
• Researches, investigates, and develops solutions to moderately complex team member relations issues in partnership with the VP of HR, VPs of Operations and community Executive Directors.
• Strengthen leadership capabilities of Executive Directors and Department Directors on HR/Payroll policies and procedures and legal compliance including, but not limited to FLSA, ADA, COBRA, ERISA, EPA, FMLA, HIPAA, OSHA, Title VII, PDA, CFRA, etc. Assist in periodic community audits ensuring compliance and educate on areas of deficiency.
• Responsible for responding to and tracking of all Leave of Absences (FMLA, CFRA, CA PDL, Discretionary LOAs, etc.).
• Align HR practices with business direction to foster growth and support a culture that sets Clearwater Living apart from other providers where team members feel engaged and valued for their contributions.
• May also perform other Human Resource Generalist duties such as Recruiting, Payroll, HRIS, Compensation, Benefits, Workers' Compensation, Safety, and Compliance.

• Bachelor's degree in Human Resources, Business, or a related field is preferred. If not, SPHR or SHRM-CP Certification or other HR certification required.
• Expert-level knowledge of federal and state labor laws is essential in this position.
• Ten years or more years of human resources experience; specifically in employee relations either a main focus or predominant focus required.
• Experience with a heavily part-time, non-exempt population of 1000+ team members multi-site/multi-state organization is a must.
• Must have progressive and seasoned experience researching and investigating team member relations issues, such as sexual harassment claims, wrongful termination, disciplinary actions, long and short-term disability claims, etc. Strong knowledge of Federal and applicable state specific labor law (specifically CA labor/Wage and Hour Laws); experience researching labor law nuances and practical experience applying same. Must be a role model for integrity and honesty and be able to advocate for team members and the company while keeping business goals in mind.
• Experience in Senior Living a plus