Job Details
Customer Service Representative
2026-04-01 Helpmates Irvine,CA
Description:
The ideal candidate for this role will have:
This position is on-site in Irvine, CA, offering a consistent daytime schedule from 7:00 AM to 4:00 PM, Monday through Friday.
Ready to Take the Next Step?
If you're ready to start a rewarding career as a Customer Service Representative in Irvine, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!
Let our local Helpmates recruiters help you reach your career goals.
At Helpmates, we do the hard work and don't stop until you're hired! We specialize in connecting job seekers with opportunities that fit their skills and career goals. Whether you're looking to grow in your current field or explore a new path, we're here to help you every step of the way.
Discover more about:
Find your nearest Helpmates' office to easily and quickly connect with us.
Protect Yourself from Job Scams
We've seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information-such as your Social Security number or banking details-outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.
All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don't engage. Learn how to spot job scams and protect yourself here.
Equal Opportunity Employer:
Helpmates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Helpmates will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.
Job Description
Exciting Opportunity: Customer Service Representative - Urgently hiring in Irvine!
Job Title: Customer Service Representative
Pay: $20.00 per hour
Hours: 7:00 AM to 4:00 PM, Monday to Friday
Start Date: ASAP
Looking for a role thatoffers career growth and the chance to develop vital customer service skills? Join a reputable and vibrant retail company as a Customer Service Representative in Irvine, CA, and make a positive impact every day. In this role, you'll be the friendly face or voice representing our brand, ensuring customers receive exceptional support and satisfaction. You'll work closely with our support team to deliver seamless service that keeps our customers coming back.
What You'll Do:
As a Customer Service Representative, you will be responsible for:
- Answering calls and responding to customer inquiries promptly and professionally.
- Processing orders, modifications, forms, applications, and customer requests efficiently.
- Maintaining a positive, empathetic, and professional attitude in all interactions.
- Communicating effectively with customers through phone and email channels.
- Acknowledging and resolving customer complaints with professionalism and patience.
- Gaining in-depth knowledge of our products to provide accurate and helpful information.
- Keeping detailed records of customer interactions and transactions for consistency.
- Collaborating with colleagues to continuously improve the customer service experience.
- Providing constructive feedback to enhance the efficiency of the support process.
- Ensuring overall customer satisfaction by delivering excellent support and service.
The ideal candidate for this role will have:
- A high school diploma, general education degree, or equivalent.
- Strong verbal and written communication skills.
- A positive, empathetic, and professional demeanor.
- Proficiency in MS Office and comfortable using computers.
- At least 1+ years of customer service experience.
- Experience with order entry processes.
- Effective typing skills to handle inquiries swiftly and accurately.
- Enjoy the stability and opportunity for growth within a successful retail organization.
- Benefit from a supportive team environment and recognition for your contributions.
- Competitive hourly pay and comprehensive benefits packages await permanent employees.
- Work in a modern, collaborative workplace that values your development.
This position is on-site in Irvine, CA, offering a consistent daytime schedule from 7:00 AM to 4:00 PM, Monday through Friday.
Ready to Take the Next Step?
If you're ready to start a rewarding career as a Customer Service Representative in Irvine, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!
Let our local Helpmates recruiters help you reach your career goals.
At Helpmates, we do the hard work and don't stop until you're hired! We specialize in connecting job seekers with opportunities that fit their skills and career goals. Whether you're looking to grow in your current field or explore a new path, we're here to help you every step of the way.
Discover more about:
- Job opportunities in your area
- Why professionals trust Helpmates for their job search
- Tips and resources to stand out in today's job market
Find your nearest Helpmates' office to easily and quickly connect with us.
Protect Yourself from Job Scams
We've seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information-such as your Social Security number or banking details-outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.
All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don't engage. Learn how to spot job scams and protect yourself here.
Equal Opportunity Employer:
Helpmates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Helpmates will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.