Job Details

Salary : $53,423.09 - $72,024.21 Annually
Location : Huntington Beach, CA
Job Type: Classified Staff
Job Number: G-031-26
Division: Golden West College
Opening Date: 03/26/2026
Closing Date: 4/10/2026 11:59 PM Pacific

Definition
(ON-CAMPUS - In-Person Position)
About Golden West College

Located in the coastal community of , Golden West College is regarded as one of the most beautiful campuses in Southern California. The college is highly regarded for academic quality and innovation. In its earliest years, the college was recognized for its pioneering leadership in designing learning-centered programs and services for its student body and continues that tradition to this day.
Golden West College (GWC) has an unwavering commitment to quality education; equitable outcomes; inclusive practices; and racial, ethnic, and socioeconomic diversity. Ideal candidates for all positions at our college share our devotion to educating and improving the lives of our representative students, employees, and community populations. Currently, our college enrolls approximately 11,000 students per term; 34.2% are Latinx, 31.8% are Asian, 22.4% are White, 1.8% are African American, 0.5% are Native Hawaiian or Pacific Islander, and 4.8% are multiracial. GWC is an officially designated Hispanic-Serving Institution (HSI) and an Asian American Native American Pacific Islander-Serving Institution (AANAPISI). GWC engages in regular professional development opportunities and partnerships so that we can best serve disproportionately impacted groups. Activities and connections include GWC's partnership with student and employee involvement in organizations like Puente, Student Veterans, and Gay Lesbian Alternative Straight Alliance (GLASA); a robust District Ally training program, including UndocuAlly (undocumented students), SafeZone (LGBTQ), Vet Net (veterans), and Ability Ally; and other equity minded programs; and a full calendar of culturally responsive events.
D.E.I.A - Diversity, Equity, Inclusion and Accessibility

At Golden West College we are committed to providing high quality education and equitable outcomes through inclusive practices that support and celebrate everyone. We welcome candidates that share our devotion to educating and improving the lives of our representative students, employees, and community populations. Please visit the links below to learn more information about GWC:

• Mission, Vison and Values
• GWC Strategic Plan 2025-2029
• GWC Employee-Student Demographics
• Student Equity and Achievement Program

Summary

Receives and dispatches calls for emergency and non-emergency services to and from patrol officers; contacts outside emergency services for assistance when needed; receives and screens all incoming telephone calls to Campus Safety.

Distinguishing Career Features

The Dispatcher is a clerical position with specialized training in law enforcement data systems. This position is the primary communication link for the majority of Campus Safety calls for service and assistance via the telephone, radio, or walk-in customers. The Dispatcher is the life-line for patrol personnel, researching information, making necessary notifications to appropriate staff campus-wide during and after regular business hours; communicating with outside emergency response personnel (police, fire and paramedics) when needed; initiating and maintaining a Daily Log that documents all calls for service and shift activity; inputting/retrieving data, reports and other required information; monitoring and dispatching officers to numerous alarms, and activity observed on CCTV Surveillance Systems; and a host of other duties.

Essential Duties and Responsibilities

Specific duties may vary among departments, divisions and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:

1. Receives and dispatches calls for emergency and non-emergency services to and from patrol officers; contacts outside emergency services for assistance when needed; receives and screens all incoming telephone calls to Campus Safety.
2. Maintains a Daily Log for all requests for services, responses, and activity by Campus Safety.
3. Monitors and dispatches officers to all alarms received, makes notifications as needed.
4. Answers calls from Emergency Phones campus wide, and immediately dispatches officers to the appropriate locations.
5. Monitors and dispatches officers to all suspicious activity observed on CCTV Surveillance Systems.
6. Monitors local police and emergency frequencies, via police scanners, and notifies patrol officers and others of situations that may impact the college.
7. Operates department computers to input and retrieve information relating to Incident Reports, the Daily Log, and other programs.
8. Maintains reception counter; greets and assists all office visitors, provides information as needed.
9. Handles notification calls to the college in regards to emergency situations, maintenance issues, property damage, etc.
10. Collects crime data from various external sources including local law enforcement agencies.
11. Performs other related duties as assigned that support the objective of the position.
12. Required to abide by all District policies and procedures including Board Policy 3050 - Code of Professional Ethics.

Qualifications and Physical Demands
Knowledge and Skills

1. Requires knowledge of law enforcement codes, policies, and practices related to record keeping.
2. Requires knowledge of law enforcement computer-aided databases including protocols and administrative rules regarding access, use and dissemination of data.
3. Requires a working knowledge of District services, operations, policies and procedures.
4. Requires basic knowledge of general municipal court procedures and processes.
5. Requires a working knowledge of office practices, procedures and equipment, including filing systems, receptionist and telephone techniques, and letter and report writing.
6. Requires business mathematics skills to compute sums and statistics.
7. Must be skilled in using and troubleshooting various standard office machines.
8. Requires skill using the English language, grammar, and spelling, punctuation, proofreading/editing, to prepare professional correspondence.
9. Requires sufficient human relations skills to present a positive image of the department, convey technical information to others, and use patience and sensitivity in dealing with a diverse population.

Abilities

1. Requires the ability to perform all of the essential duties and functions of the position.
2. Required the ability to manage multiple tasks and communications formats during periods of high activity.
3. Must be able to function effectively in a very busy and fast-paced work environment.
4. Requires the ability to handle stressful situations calmly, prioritize calls, and handle several functions at once on a routine and emergency basis.
5. Ability to understand, read, write, and speak English clearly, follow written and oral instructions, and compose log entries and written reports concisely and accurately.
6. Ability to pass a background check.
7. Requires the ability to use a personal computer to produce correspondence and reports, and type/keyboard accurately.
8. Requires the ability to maintain confidentiality of private and sensitive information.
9. Requires the ability to complete police standards training and earn a certificate for access to law enforcement databases.

Physical Abilities

1. The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.
2. Essential functions will vary by position.
3. As defined by Title I of the Americans with Disabilities Act ("ADA") and California's Fair Employment and Housing Act ("FEHA"), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.

Minimum Qualifications: Education, Experience, D.E.I.A

The position requires a High School diploma or equivalent. Three years of relevant receptionist or office clerical experience. Experience in a public safety dispatch or communications center is highly desirable. Or, any combination of education and experience which would provide the required equivalent qualifications for the position.

AND

Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom and campus.
Licenses and Certificates

Requires a valid driver license. Successful completion of Basic POST Dispatcher Course required. Please note that successful completion of the required training course within six (6) months of your hire date is a condition of employment.
Working Conditions

Work is performed primarily indoors but may include assignments outdoors where safety and health consideration exist from temperature extremes, physical effort, and at-risk incidents.

This job specification describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job.
Conditions of Employment
This is a full-time, 12 month per year classified position. The normal hours of work are Monday - Wednesday, 9:00 am - 6:00 pm and Saturday - Sunday, 7:00 am - 4:00 pm. Hours will vary and may include nights and/or weekends in order to meet the needs of the department. The effective date of employment will be arranged with the supervisor.
ATTENTION: Before applying, please be sure to review the Coast Colleges District Board Policy regarding to check if your application may be impacted. Additionally, applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. If you have any questions, please contact HR Recruitment at 714-###-#### or 714-###-####.
Application Requirements

To be considered for employment you must submit a complete application packet at by the application deadline: 11:59PM Friday, April 10, 2026.
Incomplete applications, application materials submitted by mail and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable).

A complete application packet includes:

1. A complete Coast Community College District Online Employment Application.
2. A Current Resume of professional and educational background and experience.
3. A Cover Letter detailing your experience related to the role.
4. Detailed responses to all supplemental questions.

Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance by emailing ...@cccd.edu or by calling 714.###.####.

Pay Philosophy

Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality. In general, it is the policy of the district to place new employees at the first step of the salary grade. All movement on the salary schedule will occur July 1 of each year for all classified employees.+ 5.0% weekend shift full differential)
Employment Information

• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 )
• The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The SELECTED CANDIDATE is required to complete the following prior to employment:

• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
• Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment).
• Present original documents for proof of eligibility to work in the United States including a Social Security Card; AND
• Participate in a new hire onboarding appointment with an Employment Services Representative.

Additional Information
Coast Community College District is an Equal Opportunity Employer The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. The Coast Community College District is a multi-college district that includes Coastline, Community College, .
TITLE IX NOTICE TO APPLICANTS
The 2025 Coast Community College District Annual Security and Fire Safety Report provides the crime statistics for calendar years 2022, 2023, and 2024, which were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be obtained from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions.
Comprehensive Medical, Dental and Vision

We know that the health of our employees and their families is a priority. That's why we offer extensive health care benefits to benefits-eligible employees. We offer the District's Anthem Blue Cross PPO plan as well as three HMO's, Blue Shield Access Plus, Blue Shield TRIO, and Kaiser Permanente. We also provide District-paid dental and vision insurance.
Benefits are available to regular permanent employees working 20 or more hours per week. Benefits are not available to employees working less than 20 hours per week, temporary, hourly, or other short-term employees.
District-paid Life Insurance

The District provides Life and Accidental Death & Dismemberment insurance benefits, underwritten by VOYA. This district-paid benefit is equal to one time your annual salary and remains in effect until age 70. At age 70, your benefit is reduced to half.
District-paid Disability Benefits

Coast Community College District provides both a short-term disability benefit and long-term disability benefit to employees working 20 or more hours per week who are unable to work because of disability due to illness, injury, or maternity.
Voluntary Plans

A variety of voluntary plans are offered through the Coast Community College District to benefits-eligible employees such as Health and Dependent Care Flexible Spending Accounts, MetLife (Hyatt) Legal Plan, and other Section 125 compliant insurance plans.
Enrich Your Profession

Professional Development Programs The District offers a variety of Professional Development programs for faculty and classified staff that encompasses all types of facilitated learning opportunities, ranging from college degrees to formal coursework and conferences. We encourage lifelong learning that maintains and improves professional competencies, enhances career progression, and keeps our employees on the cutting edge of their profession.
Sabbatical Leaves

Faculty members are encouraged to pursue professional growth leading to the development of increased competence and the improvement of instruction and/or redirection in their current teaching discipline. The District's sabbatical leave program is designed to assist in this pursuit and is available on a semester basis after completing six consecutive years of service.
Academic Senate

The Academic Senate is the governing body at each of our colleges for making recommendations to administration and to our Board of Trustees with respect to academic and professional matters. The Senate consists of elected faculty and has the responsibility for matters related to curriculum and general academic policy.
Time to Refuel

Vacation - Classified employees earn vacation days commensurate with years of service. Confidential, Educational Administrators, and Classified Managers earn 22 days of vacation each fiscal year. Accrued vacation is prorated for all employee categories working less than full-time.
Sick Leave - All contract employees earn sick leave as outlined in the CA Education Code. Sick leave may be carried over from year-to-year and, upon retirement, unused sick leave may contribute to your CalPERS or CalSTRS retirement pension benefit.
Holidays - The Coast Community College District observes 22 paid holidays per year.
Jury Duty, Bereavement, Military Leave - Coast Community College District grants contract employees called to jury duty a leave of absence, without loss of pay, for the entire length of required service. Other available leaves include bereavement from 3-5 days and military leaves of absence in accordance with applicable state laws.
Great Expectations

Pension Plans - The Coast Community College District participates in the California State Teachers Retirement System (CalSTRS) and the California Public Employees Retirement System (CalPERS) for contract employees. Non-contract employees participate in the Public Agency Retirement Services (PARS) plan for the first 1,000 hours of their employment.
Medical Benefits After Retirement - It is the policy of the Coast Community College District that contract employees, who retire from the District at age 60 or older and with fifteen or more years of service, be afforded the same group insurance benefits until 70 years of age. A Medicare Supplement plan is available to retirees and their spouses after age 70.
Annuities - The Coast Community College District maintains a program whereby qualified employees may request through Payroll to have a portion of their salary deposited to a 403b tax-sheltered annuity plan or an approved 457 deferred compensation plan.
Schools First Federal Credit Union - The Schools First Federal Credit Union is a federally insured, full service, financial cooperative that is a not-for-profit organization. Earnings are used to benefit all members to provide a full range of financial services and offerings.
01

Golden West College is committed to fostering a culture of inclusive excellence by uplifting employees and students through an environment that is equitable, diverse, inclusive, and accessible.When responding to the questions below, please provide clear examples with successful outcomes, offer instances where you applied job skills to enhance diversity, equity, and inclusion, as well as your input towards advancing the overall culture at your former workplace.Please confirm Yes to acknowledge that you have read and understand these guidelines.

• Yes
• No

02

Describe your experience with multi-tasking while under stressful conditions. Provide a specific example.
03

The Public Safety department often deals with confidential and or sensitive information. Tell us about your professional experience maintaining confidential records or information.
04

Describe a time when you dealt with a distressed or upset individual in a workplace setting. How did you manage and de-escalate the situation. What was the outcome?
05

I understand the schedule is Monday - Wednesday, 9:00 am - 6:00 pm and Saturday - Sunday, 7:00 am - 4:00 pm.

• Yes
• No

06

I understand that a COMPLETE application packet is required for consideration, which includes the following: 1. A completed Coast Community College District Online Employment Application.2. Responses to supplemental questions.3. A Resume.4. A Cover Letter.

• Yes
• No

Required Question