Job Details

About Incompli

Our mission at Incompli is to simplify stormwater compliance by leveraging technology and the expertise of our seasoned SWPPP developers and QSP-certified inspectors.

We provide SWPPP development, inspection services, and regulatory support to help clients navigate complex stormwater requirements and keep projects compliant and on track. Our team brings deep knowledge of California and Texas regulations and a practical, field-oriented approach to delivering high-quality work.

We are a team that values integrity, accountability, and responsiveness, with a focus on doing what we say we will do and delivering reliable, high-quality service for our clients.

The Administrative & Operations Coordinator plays a central role in supporting day-to-day business operations across the company. This role is responsible for executing key administrative and operational tasks that keep the business running smoothly.

This role requires strong organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is reliable, proactive, and eager to learn, with the ability to take direction and follow through with consistent, high-quality execution. A high level of personal accountability and integrity is essential in this role, including taking ownership of work, following through on commitments, and maintaining strong productivity with the ability to work independently.

Executive & Administrative Support

• Coordinate meetings and prepare materials to support leadership
• Draft and format communications, reports, and internal documents with a high level of accuracy

Operations & Project Coordination

• Maintain accurate data and support workflow coordination across active projects
• Manage printing and mailing of plans to customers in a timely and organized manner
• Work within Google Workspace and Salesforce to support day-to-day operations
• Execute assigned process improvement tasks and operational initiatives

Customer & Administrative Support

• Respond to incoming calls, emails, and client inquiries in a professional and timely manner
• Provide consistent, high-quality customer support
• Organize and manage large volumes of information with accuracy and attention to detail

Office & Team Support

• Maintain day-to-day office operations, including supplies, mail, and organization
• Coordinate logistics for meetings, team events, and company activities
• Support collections-related administrative tasks as assigned
• Ensure a professional and welcoming environment for employees and visitors

Field Support (As Needed)

• Support site inspections during rain events or high-demand periods as needed

Special Projects

• Support execution of company-wide initiatives and operational projects
• Complete assigned projects from start to finish with attention to detail and follow-through

• Bachelor's degree preferred
• Strong proficiency in Google Sheets or Excel
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail
• Ability to prioritize and manage multiple tasks effectively
• Coachable, dependable, and willing to learn
• Demonstrates integrity and accountability in all aspects of work, including follow-through and ownership of responsibilities
• Comfortable working in a collaborative, fast-paced environment
• Ability to work in-office full-time

• Organization & Execution
• Attention to Detail
• Communication & Professionalism
• Reliability & Follow-Through
• Integrity & Accountability
• Collaboration
• Adaptability

This role is designed for individuals early in their career who are looking to build a strong foundation in operations. High performers will have the opportunity to take on increased responsibility over time, with exposure to core business functions and operational processes.