Job Details

First Hospitality Group - 11767 Harbor Boulevard - Responsibilities: Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.; Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.; Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.; Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.; Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership.