Job Details

Library Clerk

The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.

Under moderate supervision, performs routine library clerical work of limited complexity. Registers new borrowers, receives and checks out books using automated equipment and performs library clerical tasks as assigned. Prepares and sends overdue notices. Receives overdue fines and accounts for money received at library outlets. Assists in the mending of books, magazines and periodicals. Sorts and files materials alphabetically, numerically and by other pre-determined categories. Removes materials from files upon request. Sorts and routes incoming mail and prepares material for mailing. Delivers mail and interdepartmental messages. Answers routine public inquiries. Fills orders for office materials and supplies and receives shipments, checking quantities against invoices. Sorts, counts and files library card applications. Searches for, receives and issues books. Performs other functions as assigned.

Education and experience equivalent to graduation from high school. Some experience in general clerical and/or library clerical work which includes public contact, or any equivalent combination of training and experience, which provides the desirable knowledge, skills and abilities.

Knowledge of English usage and basic arithmetic and cash handling; modern office procedures and practices; general library procedures for lending books; ability to use automated equipment; alphabetic and numeric systems for classifying and organizing library materials.

Ability to understand and follow oral and written instructions; make simple computations and listings with speed and accuracy; learn assigned clerical tasks quickly; adhere to prescribed routines and develop skill in common library procedures; deal tactfully with the public in routine matters; communicate orally and in writing in a clear, concise, and effective manner; establish and maintain effective working relationships with other employees and the public.

Special Working Conditions Incumbents may be required to stand at a public counter for sustained periods. Incumbents frequently bend, stoop, kneel, reach, push, and pull drawers open and close to retrieve and shelve material. Incumbent must possess the ability to lift, carry, push, and pull materials and objects weighing up to 30 pounds. Must be willing and able to work evenings, holidays, and weekends on a rotational basis.

Special Minimum Requirement Must possess and retain a valid California Class "C" Driver's License. Bilingual fluency in Spanish or Vietnamese is highly desirable.