Job Details

Job Title: Receptionist

Location: Santa Ana, CA

Duration: Temp to Perm

Pay Range: $20/hr (W2)

Job ID: 370829

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers' needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Receptionist to join our team on-site. The ideal candidate will have experience operating a multi-line phone system, greeting visitors, and performing clerical support to ensure efficient front office operations.

Responsibilities:

• Greet and direct office visitors and announce them to appropriate personnel.
• Operate a multi-line telephone system to answer and route incoming calls or transfer to voicemail as needed.
• Provide general information such as address and directions and answer questions about the organization.
• Monitor visitor access, issue visitor passes, maintain appointment calendars, and accept deliveries.
• Receive, sort, and route mail and packages; prepare memos, correspondence, reports, and other documents when required.
• Order, receive, and maintain office supplies as requested.
• Perform clerical duties including filing, photocopying, and collating; support special projects across departments.
• Handle standard issues and escalate when appropriate while maintaining professional customer service.
• Meet basic physical requirements of the role, including the ability to sit, speak, and hear regularly; occasionally walk, stoop, kneel, crouch, or crawl; lift or move up to 10 pounds; maintain close vision and adjust focus.

Required Skills & Qualifications:

• Proficiency with Microsoft Office applications.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Strong written skills to take notes and prepare routine reports and correspondence.
• Effective verbal communication, including presenting to groups of customers or employees.
• Basic math skills to calculate figures and percentages.
• Ability to solve practical problems with limited standardization and interpret written, oral, diagram, or schedule instructions.
• Customer service orientation with prompt responses, feedback gathering, and consistent follow-through.
• Clear and persuasive speaking, active listening, and thoughtful Q&A; strong writing, editing, and data presentation.
• Teamwork focus with openness to feedback, support for shared goals, and recognition of others' contributions.
• Professional conduct with tact, composure under pressure, respect for others, accountability, and reliability.
• 1-2 years of Receptionist experience. Escrow/Title experience is a plus, not required.
• High School diploma or equivalent.

Preferred Skills:

• Experience in Escrow/Title environments.

Work Schedule & On-site Requirements:

• 100% on-site at the Santa Ana office, Building 5.
• Monday to Friday, 8:00 a.m. to 5:00 p.m.

Job Category:

Administration & Office Support

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume or contact:

Name: Siddharth Parmar

Email: