Job Details

Woods Cove Inn is looking for a full-time Night Audit to join the team! The Night Audit is responsible for closing hotel books at night, while assisting our guests efficiently, courteously, and professionally in all front office related functions including reservations.

About Woods Cove Inn & Parable Hospitality: Perched above the Pacific in the heart of Laguna Beach, Woods Cove Inn is a soulful coastal retreat—intimate, artful, and deeply connected to its surroundings. As part of Parable Hospitality, we believe hospitality is about more than service; it's about story, community, and creating moments that linger long after checkout.

Core functions of the position, but are not limited to the following:

• Maintain a friendly, cheerful and courteous demeanor always, while providing personalized service to hotel guests.
• Communicate effectively with guests and fellow team members.
• Greet guests arriving and complete established check-in procedures daily to ensure that guests are fully
• Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room
• Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out.
• Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing Company's reservation Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests.
• Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the
• Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient
• Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy.
• Run night audit final after ensuring all revenues are in balance
• Process all guest mail, messages, and faxes by receiving, sorting, notifying and distributing them to mailboxes and to guests to ensure the information is received by guests in a timely manner.
• Contribute to and maintain established information and communication sources such as department and front desk logbooks to enhance department communications and
• Provide assistance to other team members and departments to contribute to the best overall performance of the department and
• Perform other duties as assigned, requested or deemed necessary by management.

Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.

Pay Range: $23.00-$25.00 per hour

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.