Job Details

We are seeking an experienced, full-time Maintenance Technician to support the Cotton Point Senior apartment community in San Clemente, CA. The Maintenance Technician will be responsible for completing maintenance requests/work orders, performing general interior and exterior repairs, conducting unit inspections, preparing and repairing vacant units, performing basic painting and cleaning tasks, and assisting with property improvement projects as needed.

This role requires strong troubleshooting abilities across multiple systems, including plumbing, electrical, and HVAC as well as the capacity to prioritize tasks, collaborate effectively with team members, and deliver exceptional service to residents. The Maintenance Technician is also responsible for maintaining the overall cleanliness and appearance of the property, carrying out preventative maintenance, and responding promptly to emergency calls. The ideal candidate is highly organized, adaptable, and capable of managing a diverse workload while consistently providing excellent customer service.

What We Offer

• Pay: $26.00–$28.00 per hour
• Schedule: Full-time (40 hours per week), Monday–Friday, 8:00 AM–5:00 PM.
• On-call for after-hours emergencies
• Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match
• Time Off: Paid vacation and 15 paid company holidays

Key Responsibilities

• Inspects property and equipment daily to determine need and extent of service, equipment required, type and number of operation and maintenance personnel needed.
• Respond to service requests on a first in, first out, (except in the case of an emergency) and in accordance with Fair Housing guidelines. Document to accurately describe work done, parts used, disposition and time spent.
• Implementation and supervision of Preventative Maintenance program.
• Review and update quarterly, semi-annual and annual preventative maintenance schedule to include changing HVAC filters, fire detector batteries, other types of safety devices, cleaning gutters, and inspecting for leaks.
• Completes and submits a monthly property safety inspection report to the Resident Manager.
• Assist with turnover of apartments as requested by Resident Manager to include duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors.
• Directs contracted projects to verify adherence to specifications.
• Purchases and maintain records of building and maintenance supplies, machinery, equipment, and furniture.
• Utilize safety equipment as applicable (i.e. back support devices, eye protection, gloves, masks, etc.)
• Compiles records of labor and material cost for operating building and issues cost reports to owner or managing agents.
• Assembles and analyzes contract bids and submits bids and recommendations to superiors for action.
• Respond to emergency calls, 24 hours a day, 7 days a week. Overtime may be required.
• Provide emergency on-call services on a rotating basis with other maintenance staff. Overtime may be required.
• If you are unavailable for emergency calls at any time due to vacation or any other personal reason, it is required that you plan with the Service Technician at a sister property to be on call for you, and to notify your Supervisor and the Manager of the sister property of the arrangement.
• Support office staff in efforts of safety and security of the property.
• Keep Maintenance Shop neat and organized. Maintain company tools, equipment and other items in a satisfactory condition.
• Meet and be personable and professional with community residents.
• Effectively assess a situation which may require assistance or specialized equipment and respond appropriately in serious or emergency situations.
• Communicate effectively with Property Manager daily to ensure all objectives are met and property is up to company standards.
• Communicate with Property Manager regarding suppliers or vendors to ensure safe and efficient operation of property maintenance.
• Trouble-shoot and diagnose and correct heating and air conditioning, and appliances problems.
• Must be able to diagnose and repair equipment or appliances, which are not clearly seen or reached under counters, on ceiling etc.
• Re-key locks and cut keys.
• Repair electrical and plumbing problems.
• Provide carpentry and sheet rock repairs.
• Fix problem with cleanliness of property including trash and hallways.
• Assist in monitoring maintenance, inventory, parts, cleaning supplies and placing replacement orders.
• Can use power machinery properly and safely.
• Driving to local areas when necessary.
• Keep cellular telephone on at all times during working hours and while on call

• High School Diploma (or equivalent).
• Requires a minimum of one (1) year relevant experience or apartment maintenance experience
• On call and weekend service experience.
• Effective written and verbal communication skills.
• Strong customer service, communication and interpersonal skills required.
• Proven working experience in electrical, plumbing, appliance repairs etc.
• Proven working experience as a janitor / porter.
• Ability to handle heavy equipment and machinery.
• Knowledge of cleaning chemicals and supplies.
• Familiarity with Safety Data Sheets.
• Candidate must have own transportation (Federal mileage rates and guidelines apply).
• Must possess a valid driver's license and maintain current auto insurance. (Motor vehicle report review is part of the hiring process.).
• Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management.

WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us!

WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.

WSH Management is a drug free workplace.

WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO.