Job Details

Cloud First - Salesforce Delivery Lead

Job Location: West Region: CA Los Angeles, CA - Los Alamitos, CA - Norwalk, CA - El Segundo, CA - Sacramento, CA - San Diego, CA - San Francisco, CA - San Jose, WA - Seattle, OR Portland

Salary Structure: Base Salary + Sign-on-Bonus & Benefits + Travel Expenses

Basic Qualifications:

• A minimum of 3 years' experience in Agile development and delivery following scrum principles
• A minimum of 2 years of experience in Cloud Computing (SaaS, PaaS) and Salesforce.com, either through work at industry participants or consulting to the industry.
• A minimum of 3 years' experience in Cloud Computing project implementation Well-rounded in both functional and technical aspects of a CRM engagement.
• A minimum of 2 years of experience leading teams.

Preferred Skills:

• Excellent communication and presentation skills
• Ability to adapt to dynamic work environment and be creative within a team
• Customer oriented and great at building client relationships
• Strong background in Cloud Computing solutions cloud computing strategy, systems design, integration, implementation and management.
• Previous experience in leading up an Application Functional team (Configuration, customization, Force.com development) or Application Integration team (including data integration/data modeling)
• Consulting experience with medium to large consulting firms focusing on cloud computing related consulting (solution architecture, storage, SaaS, multi-tenant computing, large scale computing environments, etc).
• Experience managing multi-shore projects.
• PMP and other project management certification preferred.
• Salesforce.com and other cloud platform certifications.
• Very strong work ethic with a customer service focus (high intensity).
• 5+ years of consulting experience preferred; executive level sales support experience in consulting/professional services.
• Bachelor's degree in a related field preferred.

Professional Skill Requirements:

• Proven ability to build, manage and foster a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment
• Desire to work in an information systems environment.
• Excellent communication (written and oral) and interpersonal skills.
• Excellent leadership and management skills.

Key Responsibilities:

• Lead Salesforce.com implementation engagement and provide engagement leadership: Assess engagement performance, risks, issues and impact on solution and service delivery commitments, client relationships, etc.
• Own development of plan to review and manage client expectations throughout delivery and ensure the values we are delivering are in line with client expectations.
• Create an integrated project plan from the individual project plans, showing the high-level flow of project milestones and dependencies across projects. Use the plan to rebalance work and manage variances across projects.
• Lead business and functional requirements definition and prioritization/scoping of requirements
• Monitor and control the quality management process, manage expectations, conduct milestone reviews, manage process performance, conduct continuous improvement and causal analysis activities.
• Monitor all issues that affect the team, project, or program and potential risks.
• Manage program/project's financial, resource strategy and contingency
• Disseminate best practices on solution positioning and delivery.
• Build and maintain high performance teams.
• Support pre-sales activities inclusive of participating in sales calls and proposal development.