Job Details

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, team-oriented environment where organization and attention to detail matter? If so, we'd love to meet you!

We're seeking an amazing Customer Service Specialist to join agrowing team in North Orange County. This role is perfect for someone who is proactive, collaborative, and highly organized, with strong communication and technical skills.

🔹 What You'll Do

• Provide outstanding customer support via phone, email, and internal systems
• Manage scheduling, order processing, and customer follow-ups
• Maintain accurate records in ERP/SAP systems
• Collaborate cross-functionally with operations, sales, and leadership teams
• Resolve customer inquiries efficiently and professionally
• Ensure data accuracy and attention to detail in all transactions

🔹 What We're Looking For

• Bilingual in Spanish (preferred but not required)
• Detail-oriented and highly organized
• Strong team player with a collaborative mindset
• Excellent verbal and written communication skills
• Comfortable managing scheduling and coordinating logistics
• Tech-savvy with experience in ERP systems (SAP knowledge strongly preferred)
• Ability to multitask and prioritize in a dynamic environment

🔹 Why Join Us?

• Supportive, team-driven culture
• Opportunity to grow and develop professionally
• Stable and thriving organization

Benefit offerings:

Benefits include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

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