Job Details

Lead an Engaged Team:Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees. Drive your team with effective communication and provide coaching on customer service and sales strategies. Brand Ambassador & Operational Excellence:Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards. Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention. Conduct monthly property audits and ensure operational standards and safety compliance are met. Deliver Outstanding Customer Service:Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management. Address customer inquiries and concerns promptly in a professional manner. Grow and Maintain a Robust Business:Drive business forward using analytics to identify trends, develop and implement strategies t...District Manager, Manager, Customer Service, Retail