Job Details

Description

Do you have a passion for helping others and love putting a smile on people's faces? Then you're a great fit for the receptionist position on our team! You'll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you're looking for a role where you make a difference every day, start your application today.

Apply Now!

If you're ready to take the next step in your career, send your resume and a brief cover letter.

Responsibilities

• Customer service: Greeting patients and visitors, and providing a welcoming atmosphere
• Scheduling: Booking and re-booking appointments
• Patient records: Maintaining accurate patient records
• Payments: Collecting payments from patients
• Insurance: Verifying insurance, Medical/PPO, and ensuring the practice has the latest insurance information
• Administrative tasks: Handling other administrative duties
• Treatment planning: Going over treatment with patients for their next visit, helping them understand the importance of the treatment, and breaking down all financial aspects
• Handle deliveries and manage incoming and outgoing mail
• Assist with other administrative tasks, such as data entry, copying, filing etc.

Qualifications

• Bilingual in Mandarin is a plus
• Proficient computer skills and knowledge of Microsoft Office
• High school graduate, G.E.D. recipient, or equivalent
• Well-versed in taking telephone calls and handling stressful situations
• 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred
• Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills