Job Details

Job Title: Health Information Medical Records Clerk

Salary: $23-$24 per hour

Location: Tustin, CA

Openings: 1

Position Purpose: The Clerk at Families Together of Orange County performs a wide variety of duties and responsibilities in a manner that places emphasis on quality, PHI/HIPAA compliance, and customer service.

The positions primary duties include organization of all incoming patient records requests, electronic records database maintenance, and adherence to FTOC's approved process flows.

Core Duties and responsibilities, include but are not limited to:

1. Assess all incoming patient medical records request and determine outcome.
2. Organizes and archives records and documents.
3. Verify paperwork, digital forms, files, updating or correcting documentation as needed.
4. Updates electronic filing systems, devises new organizational filing and storage systems for data as needed.
5. Secures and protects the privacy of documents containing PHI.
6. Assigns alerts for required information in EHR.
7. Communicates with various individuals throughout the organization for records review.
8. Works collaboratively with the various internal/external stakeholders.
9. Comfortable with navigating database, EMR, and other necessary equipment.
10. Designs templates for data entry and process flows to create efficiency.
11. Ensures protection of patients' rights, including release of information compliance, authorization, and adherence to all HIPAA laws.
12. Performs other duties as assigned within scope.

This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform other duties, within scope, as assigned by his or her supervisor.

Education, Qualifications, and Experience:

• High School Diploma (college preferred).
• Bilingual: Spanish (Required)
• General knowledge of an electronic health record (EHR) system
• Strong organizational skills, attention to detail
• Integrity, discretion, and respect for confidentiality and privacy
• A dedication to preserving information and materials
• Adept typing, word-processing, and data entry skills
• Verbal communication and interpersonal skills
• Ability to multi-task and work effectively in a high-stress and fast-moving environment.
• Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations.
• Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA.
• A minimum of two to three years of experience as a Medical Records Clerk or in a related healthcare administrative role is preferred.

Work Schedule:

• Monday - Friday from 8:30 AM - 5:30 PM
• FTOC is an in-person organization first, and foremost. Employees are expected to be on-site for their scheduled shifts
• FTOC hours of operation are Monday to Friday 8 a.m. to 8 p.m., however, employee schedules vary, depending on organizational, staffing, community, and patient needs. As such, FTOC may need to modify work schedules to meet such needs.
• Holidays and weekends may be required depending on an employee's department due to organizational, staffing, community, and patient needs as FTOC continues to grow and expand work days and hours.
• Overtime may also occur due to organizational, staffing, community, and patient needs.

Families Together of Orange County (FTOC) is proud to be an equal opportunity employer. FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.