Allied Universal - - Responsibilities: Provide customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location; Respond to incidents and critical situations in a calm, problem-solving manner, including dispatching assistance, documenting observations, and communicating with site leadership and/or public responders as needed; Conduct regular and random patrols of buildings, parking areas, entrances, and perimeter areas to help to deter unwanted activity and identify hazards, access issues, and policy concerns; Monitor access points and visitor flow, assist with wayfinding, and help to maintain orderly movement in lobbies, corridors, and other common areas while following site protocols; Complete detailed reports and logs, use site communication systems, and support security-related investigations by preserving observations and relaying timely information to appropriate parties