Job Details

Description & Requirements

Come join our family at In-N-Out Burger!

The In-N-Out Burger Enterprise Risk Management team has an excellent opportunity for a full-time Administrative Assistant II based in the Irvine, CA * office. This position reports to the Insurance Risk Manager and is responsible for supporting the administrative needs of the Risk Management team, with additional support for Senior Claims Manager.

*This position is full-time, in-office only

General Responsibilities

• Manage administrative tasks, including scheduling meetings, maintaining team calendars, answering phones, handling requests, and managing correspondence.
• Coordinate department special events such as lunches, parties, and team outings.
• Assist with project management by tracking deliverables, prioritizing tasks, and maintaining documentation.
• Manage the Certificate of Insurance systems, including reviewing, entering data, and the issuance of insurance certificates.
• Support subrogation, claims documentation, or analytical preparation under direction (administrative support only).
• Process accounts payable and receivable, submit expense reports through Concur, and manage document retention (scanning, filing, shredding).
• Prepare monthly reports and PowerPoint presentations, including materials for C-level and Executive meetings.
• Assist in prioritizing and organizing workloads to ensure team goals and deadlines are met.

Work Schedule + Benefits

• Full-time position, Non-Exempt
• Pay Range is: $28.30-$32.00 per hour
• The above represents the expected pay range for this job requisition. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
• Office Hours in Irvine, CA: Monday-Friday, 8:00 am-5:00 pm
• Department needs may call for occasional overtime
• Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA's, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance

Qualifications

• 2-5+ years' experience in an administrative role
• High School diploma or equivalent
• Exceptional organizational experience and time-management skills with the ability to prioritize deliverables
• Excellent written and verbal communication skills; ability to interact professionally with all levels of management
• General knowledge of, or interest in, insurance, claims, and/or risk management is preferred; not required
• Meticulous attention to detail and ability to perform tasks with accuracy and efficiency
• Proven history of providing outstanding customer service while proactively troubleshooting/problem solving
• Proven ability to work on multiple projects simultaneously while remaining organized and efficient
• Highly motivated self-starter
• Ability to work autonomously and independently, yet be an integral part of an overall team environment
• Demonstrated ability to be flexible and highly adaptable to constant change based on business objectives
• Excellent knowledge of Microsoft office software, including Excel, Outlook, PowerPoint, and Word. Asana and Microsoft Teams a plus
• Strong moral compass: ability to operate with integrity and professionalism when handling sensitive and confidential information
• Highly adaptable with excellent time-management and follow-through skills

Work Location Details

In-N-Out Burger plans to bring its West Coast headquarters team back together under one roof by the end of 2029. After maintaining two Southern California office locations for many years, the company will permanently close its Irvine office in 2029 and once again headquarter the company's western territory solely in Baldwin Park, California, where the company was founded in 1948.

Newly hired Associates in Irvine will be eligible to participate in the group move to Tennessee with relocation assistance or work from our western headquarters in Baldwin Park, CA, upon its opening in 2029. We are sharing this information early so candidates can make informed decisions while considering a career with In-N-Out Burger.

ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon and Idaho. In-N-Out Burger's menu has remained the same since 1948, and we have maintained a simple philosophy - serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well-trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request