Macy's Inc. - - Responsibilities: Assist customers in all aspects of total store fulfillment, including Buy Online Pickup In Store (BOPS), merchandise returns, and order pickups; Be proficient in all systems needed to complete transactions; Maintain the pickup and return areas clean and organized and ensure timely completion and curbside delivery of BOPS orders; Greet customers with genuine hospitality and build lasting relationships while meeting sales goals; Support achievement of daily sales goals and promote loyalty benefits