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Job Details

Guest Service Representative

  2026-02-25     Marriott     Costa Mesa,CA  
Description:


Marriott Hotels - - Responsibilities: Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.; Secure payment; verify and adjust billing.; Activate and file room keys; Process all guest requests and relay messages.; Print contingency lists to have a record of all guests in case of emergency.; Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest.


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